Hello Rob,
Welcome to the forum
Swapping encoders and knobs is not a clean and easy fix, but is possible to do. We did a lot of encoder reading improvements lately that will be out in the next firmware update (0.20), with an estimated release in about a month. One of the main improvements is on the encoder speed modes, where we added a “faster” option that allows you to go from minimum to maximum value in a shorter and much more potentiometer-like turn. I strongly suggest you try it out before swapping the modules.
If you want, we could send you a custom pre-release of the new encoder reading part of the firmware for you to test.
Send me an email to mat @ yaeltex.com if you wish to explore that option first.
Cheers!